Meta

Designing for AI Agents in Signals

Redesigning advertiser-facing notifications and issue resolution workflows for an AI-first world — writing content that serves both non-technical marketers and the AI agents resolving their problems.

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Before and after comparison of Events Manager notification copy

Meta

A/B Testing in Instagram

Bringing structured ad experimentation to Instagram for the first time. Includes the business case, platform strategy, and content system that scaled A/B testing across 8+ Meta surfaces.

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Instagram Compare 2 posts UI

Avvo

Ask a Lawyer

Overhauling a legal Q&A platform to drive better questions, better answers, and deeper engagement — including an NLP-based recommendation engine that doubled Q&A revenue year over year.

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Avvo Ask a Lawyer question submission form